About us
Our work is shaped by a simple belief: sustainability delivers results when designed for how decisions are made.
Human & Heard exists to help close the gap between sustainability ambition and real-world implementation
We support organisations, businesses, and growth-stage founders navigating complex sustainability challenges — where success depends on whether strategies can move through people, markets, and institutions.
Who we are
A focused, senior team supported by a global advisory network
We stay close to the work. When you work with us, you’ll work directly with senior expertise, supported by a trusted network of specialists across regions and disciplines.
Janissa Ng
Janissa founded Human & Heard to help organisations move sustainability strategy from ambition to implementation — particularly in complex, high-scrutiny environments.
She brings deep experience across sustainability strategy, stakeholder engagement, and ESG, with a track record spanning agri-commodity and natural resource supply chains.
Her work sits at the intersection of business strategy, regulation, and engagement — shaped by hands-on experience in Europe and Asia, from the forefront of EU sustainability regulatory developments to on-the-ground realities in Asia’s agri-commodity landscape.
Janissa leads all client engagements and remains closely involved throughout — ensuring clarity, continuity, and senior-level judgement from start to finish.
Founder & Client Lead
Human & Heard works with a trusted advisory network that brings specialised expertise. Together, this network supports work across Europe, Asia, and North America — particularly where sustainability strategy intersects with finance, policy, and governance.