We Are Human & Heard

Two best friends turned business partners. Thirty years of global communications expertise. Different strengths, shared purpose, connected across time zones.
Our Origin Story

Like a river, our journey has taken many turns — spanning three decades in communications across complex, highly regulated sectors including healthcare, technology, investment management, ESG, and climate advocacy. Each chapter sharpened our belief in the power of a clear, human voice.
The Big Problem

Across industries, we saw the same challenge: leaders speaking, but not truly being heard. Messages that played it safe, drowned in corporate noise, stripped of authenticity and emotional truth. There has to be a better way.
Enter Human-Centered Narratives

We put humans — not institutions — at the heart of every message. Through our Resonant Leader Framework, we help leaders cut through the noise, inspire belief, and drive meaningful change.

For nearly two decades, she has helped leaders and organisations across APAC find the words that not only sound right but feel true.
Her career spans senior communications leadership roles at global brands like GIC, Salesforce, and GE Healthcare, where she worked at the intersection of strategy, storytelling, and influence.
From steering high-stakes narratives in investment management to launching region-wide thought leadership in tech and medtech, Denise has shaped messages that resonate across cultures and drive impact where it matters most.
Today, at Human & Heard, she partners with founders, executives, and changemakers to turn emotional truth into strategic narratives that inspire belief, build trust, and mobilise change. Her approach blends clarity and precision with a deep respect for the humanity at the heart of every story.
When she’s not crafting narratives, you’ll find her snowboarding in the mountains, exploring new cities with her son, or writing her upcoming children’s book series about nature and resilience.

Narrative Architect | Story Coach | Fractional Communications Leader

Janissa is one of the leading voices shaping climate and sustainability communications in Asia today. With a global career spanning the public, private and non-profit sectors, she taps into the power of communications to inspire and mobilize. Her work includes advocacy for a UN global plastics treaty, and advancing business collaboration on the energy transition, circular economy and responsible supply chains. She has brought untold stories of nature, biodiversity, and local communities to life.
Based in Berlin and working internationally, Janissa is a sustainability communications consultant who thrives on working with visionary people and organizations on a mission to address climate, sustainability, and the interconnected challenges of our time. As an experienced spokesperson, speaker and communications coach to top executives, she brings a rare mix of expertise spanning strategic and science communications, creative storytelling and ESG analysis.

Award-winning Communications & Sustainability Leader | Certified ESG Analyst

Why Work With Us

Experience Where It Matters

We’ve spent three decades working on high-stakes issues in sectors defined by scrutiny and constant change.
From sovereign wealth funds and ESG, climate and sustainability to healthcare and enterprise tech, we bring deep understanding of the nuances, sensitivities, and ripple effects that come with every message.
Personal Branding With Purpose

Your voice is your edge and it needs to feel unmistakably human.
Our proprietary Resonant Leader Framework™ is built to do just that. We embed your values, purpose, and authentic voice into every layer of your influence — from how you lead internally to how you show up on the platforms that matter most.
Human-led, Tech-enabled

We believe your personal brand should be self-sustaining.
Our engagements start intensively and personally, building a strong foundation for your narrative. We then provide you with tailored AI prompts and recommended tools to automate and scale your influence with speed and consistency.