Last Updated: 13 August 2025

Human & Heard (“we”, “us”, or “our”) is committed to respecting your privacy and protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, engage with our services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

• a) Personal Information: Your name, email address, phone number, job title, organisation, and any other details you provide via our contact forms, discovery call bookings, or email communications.

  b) Basic business info (if shared in forms or surveys).

• c) Service Data: Information you provide to us during the course of a project or engagement.

2. How We Use Your Information

We may use your information to:

• a) Respond to your enquiries and provide our services

• b) Manage and deliver client projects

• c) Send relevant updates, proposals, or marketing communications (only with your consent)

• d) Improve our website, services, and user experience

• e) Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it only with:

• a) Service Providers: Trusted third-party tools or platforms we use to deliver our services (e.g., scheduling tools, email marketing software)

• b) Legal Requirements: When required by law or to protect our rights and safety

4. Security

We store your information securely and take reasonable steps to protect it from loss, misuse, or unauthorised access. While no method of online transmission is 100% secure, we use industry-standard measures to safeguard your data.

5. Cookies

We use cookies to improve your browsing experience and analyse site traffic. You can manage or disable cookies in your browser settings.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.